As a valued customer, we take great pride in knowing that we have provided you with a unique bag made with the highest level of craftsmanship.

Our bags are handcrafted by skilled artisans who carefully ensure that every detail of your bag is perfected. Each bag has a particular aesthetic that distinguishes our style of design from any other bag in the world. Unfortunately, there are counterfeiters who produce low quality imitations and replicas of original bag designs.

We have a zero tolerance policy against counterfeiting and are fully committed to protecting our brand against those who illegally produce or sell replicas of our original bag designs. To report counterfeit activity or a suspicious website selling a GWENIVX bag, please email counterfeit@gwenivx.com

We encourage you to provide descriptive information such as the name of the website, location of the store, or any other pertinent information that you believe will help us in this matter.

We thank you for your help.